Authority, Impact, and the Future of Influence Marketing

Influencer marketing is the most powerful tool in getting a brand’s message to an interested audience in a relevant and authentic way. Whether launching a new product or just trying to raise brand awareness, it’s effective in driving engagement, visibility,quality traffic, and more. Last week I spoke at ClickZ Live New York on Authority, Impact, and the Future of Influence Marketing.

The future of influence marketing is up and coming as marketers are trying to hone in on how to develop relationships with key influencers with hopes to lift awareness of their brands. It’s not enough to market through influencers, now it’s crucial to find a way to collaborate in partnerships with influencers.

Within my speech I discussed the four rules of influencer marketing:

1) Popularity Does NOT Equal influence.

2) To be influential, a person has to be actively writing on topics which matter to your audience.

3) To be influential, a person has to have authority.

4) Influencer’s drive action.

Platforms like Instagram and YouTube have led to the rise of a new generation of influencers that have amassed huge followings on niche subject matters. A research study by Nielsen showed that buyers trust experts and influencers over branded content. It’s important start a campaign with a precise set of goals, and understand the purpose of your influencer outreach plan.  Whether its to get them to be a brand advice, guest blog, or vouch for your brand you must begin by defining concise targets and have various KPI’s for various social media networks.

So how can you find Influencers? Great Question, here are some of my favorite (and free!) tools:

1) Follower Wonk Enables you to find, analyze, and optimize for social growth, and search bios of those influencers you’re after (especially very niche topics!).

2) Twitter provides free analytics which outlines top followers, influencers, and also gives a nice overview of your impressions, mentions, and more.  I also find using twitter lists to be an excellent way to tap into and influencer and “digest” twitter in a more streamlined manner.

3) BuzzSumo allows you to find the most shared content and see what content performs best, as well as discover key influencers.

4) Topsy is one of my favorite tools to search all tweets and measure social trends, but they’ve also got an influencer option which has proven quite helpful.

5) Klout is the original tool to rank influencers based upon social networks and reach, they’ve started a content first approach, but hey, I still get free perks, and i’m still a fan!

Once you’ve found your influencers it’s important to get closer and engage with them using social media.  Being socially active you’ll be one step closer to your influential audience.  When reaching out to an influencer you’ve got to recruit, initialize and grow your relationship, and then nurture. Make sure your outreach is relevant.  Taking time to research your target influencers interests, and understand who they are and what they like is crucial.  Engage on social media by sharing an article, providing an opinion, and engaging when them in conversation without an ask. Once you’ve built your initial conversation pitch free it’s important to reach out offline to discuss next steps, and if possible remind them of your discussion and engagement to spark the conversation.

My slideshare from ClickZ Live is below, and remember Jay Baer’s quote, “Content is fire. Social Media is Gasoline.” When done right tapping into this new generation of influencers can put your brand on the map, increase traffic, engagement, and so much more.

What do you think of the presentation, send me a tweet @MarissaPick, or leave a comment below.

Ten Eye Opening (and Tweetable) #Instagram Stats

Data from the Pew Research Center shows that among social media networks, Instagram has surpassed Twitter in popularity among United States Adults.  The research states that 26% of online adults in the U.S. used Instagram in 2014, up 17% from the previous year, and 13% from 2012.  As a comparison 23% of online adults in the U.S. used Twitter in 2014.  The data finds that Facebook remains by far the social media site, however over the past year Instagram has made a splash, and engagement on Instagram is 15 times that of Facebook’s!

PI_2015-01-09_social-media_01One of the most interesting aspects of Instagram is that it’s not a site, but lives only on the mobile app.  Numerous brands have begun to use Instagram as businesses are seeing results from showcasing more visual images.  With over 300 million monthly active users, Instagram executives think the network will eventually hit 1 BILLION monthly active users!

If you’re still not bought into Instagram, here are Ten Eye Opening Stats:

  1. Instagram is the eighth most popular mobile app in the U.S. (comScore)- Tweet This
  2. Instagram is projected to reach 45.8 million U.S. users in 2015 and 50.6 million in 2016 (Statista)- Tweet This
  3. More than 30 billion photos have been shared on Instagram since it was launched in 2010 (Instagram). – Tweet This
  4. An average of 70 million photos are shared through the app each day (Instagram).- Tweet This
  5. 53 percent of Internet-using adults age 18 to 29 are on Instagram (Pew Research Center). That’s up from 37 percent in 2013.- Tweet This
  6. 76 percent of American teenagers use Instagram, making it their favorite social media network (CBS News).- Tweet This
  7. 49 percent of all Instagram users use the app each day (Pew Research Center).- Tweet This
  8. 94 percent of Instagram users are on Facebook (Pew Research Center). Facebook owns Instagram.- Tweet This
  9. 58 percent of Twitter users also use Instagram (Pew Research Center). – Tweet This
  10. 52 percent of Instagram users also use Twitter (Pew Research Center).- Tweet This

In less than five years Instagram has gone from it’s infancy to a social media rock star, and i’m excited to see what the future will hold!

Is your brand on Instagram, would love to know your experience, and how you are succeeding, or the challenges you face, leave a comment below, or tweet me @MarissaPick.

Four Critical #SocialMedia Mistakes to Avoid

Social media can be of a great benefit to a brand, however it can be detrimental if not handled property.  Still many companies are flocking to social media platforms for the one simple reason: not incorporating social media into their marketing strategy would be a loss to connect with potential customers while strengthening bonds with existing customers.  As social media has become the most popular online activity, companies need to be careful and mindful of how they’re using social media to avoid simple mistakes which can lead to the demise of customer engagement across their social media platforms.  Here are four critical social media mistakes for brands to avoid:

1) Using social media for selling, not conversing or engaging: Social Media is a place to build a personality and enhance a deeper relationship with your audience.  Social media users often don’t respond well to a hard sell.  Make sure your social media is a channel for starting a conversation, and engaging with your audience.  Building up trust and a repertoire is crucial and from there the only thing you need to sell your customers on is that you’re going to include them in the conversation.

2) Avoiding Controversy and Complaints: Let’s face it, social media is the perfect channel to vent and let our frustrations out.  Mistakes happen and as a brand you need to own up to them and let your customers know what you’re going to do to ensure they won’t be repeated.  Ignoring complaints shows you’re going to do your own thing, and that as a brand you are backing away.  Own your mistakes and man up! Make sure you have a plan in place for worst-case scenarios, and a social media disaster, it can’t hurt to be prepared!

3) #Getting #Hashtag #Happy on #SocialMedia: Using hashtags is a handy and effective tool, however sometimes they need to be used in moderation.  Using too many hashtags within a tweet or an Instagram post can come off too pushy. We’re already limited to 140 characters on Twitter so utilizing an image and text should speak volumes and stand alone, with a hashtag as a supporting entity.  Hashtags are fantastic for running promotions and enhancing searchability, however when used too often they can limit your ability to really amplify your message. 

4) Lacking a Strategy with Clear Business Objectives: If you’ve ever read my blog you’ll understand that i’m a firm believer in understanding that what you decide to do is JUST as important as deciding what you’re not going to do.  Make sure your brand has clear objectives set for utilizing social media, with a strategy for each social channel to help you achieve your goals.  Creating a strategy should include having distinct and measurable goals, thinking through your brand’s voice, and planning out a content calendar with clear goals in mind.   Setting a strategy and agreeing upon clear business objectives are the first two step’s in social media success.