How Can You Work More Effectively? 9 Women Experts Lean In.

Recently my colleague Tom Pick published an insightful article for G2 Planet, How Can You Work More Effectively? 9 Women Experts Lean In.” I’m thrilled that Tom included my insight within the post along with such dynamic and brilliant industry thought leaders.  

Tom reached out to me over the summer asking for my advice regarding what would help me to do my job more effectively.  I thought for a few days before sharing my feedback with him.   After receiving responses from several other thought leaders he found that several of us mentioned things like needing more hours within our day, many expressed a desire for more support and understanding from management and clients.  All of us featured provided an array of answers and I shared the below advice:

“More hours in my day!

Seriously, sometimes days fly by and some days drag on, but when it comes to events it’s always that last minute rush of things coming together which can prove challenging at time.

I often find myself in a last-minute crunch and having to prioritize what really needs to get done at any given time.  With two kids and my own consulting business, I’d say I’m a multi-tasking Momma, and working smarter and not necessary harder at all times is what’s helped me to get ahead over the years.”

What do you think? What would help you work more effectively? As my children are both back to school and settling into new routines I’m reflecting on my advice and enjoying reading other’s insight and commentary.   The photo below was taken after my older son’s Lucas first day at his new school.  We walked down the path to my car together as he told me all about his day and he reflected upon his day within a new environment with new teachers and friends.    As he described his day it was refreshing to hear a fresh perspective from someone taking it all in, a sponge if you will.   I constantly try to work more effectively and clean in and reflect, prioritize and improve and as I settle into my new routine I hope to continue to do so into the end of the year.

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As a reminder please check out Tom’s post How Can You Work More Effectively? 9 Women Experts Lean In.”

I’d love to hear your feedback, please leave a comment below or send me a tweet @marissapick.

 

 

Using Google tools to understand your audience

Guest Post: Understanding Your Customers by Jenna Hegarty – Adtaxi

As digital advertisers, we are constantly trying to determine the optimal targeting for our SEM efforts. Understanding your customer personas, the profiles that represent your ideal customers, will help you tailor your digital marketing efforts and set your campaign targeting effectively.

While there are a handful of methods you can use to understand your customer base, including market research, surveys, polls, and social listening, one of the best ways is to dive into your site & campaign analytics. Google offers two tools that can help you quickly understand your audience: Google Analytics & Google Ads Audience Insights.

Using Google Analytics for Audience Research

Google Analytics is a rich source of information about your customers. You can see where your site visitors came from, which terms they searched to find you, how much time they spent on the site & more. You can also find valuable information on your customers’ interests, age, gender, location and even which device & browser they used.

Audience Reports in GA

Google Analytics Audience Reports give detailed information about who visited your site. Audience Reports contains over 15 subsections, but we will focus on Demographics & Interests here.

The Demographics report gives you insight into the age and gender of your site visitors, and each demographic group’s behavior on the site. The overview gives you a high level demographic breakdown of users by age and gender, and you can toggle through other key metrics like sessions, bounce rate, and session duration as well. The Age & Gender reports give a more granular look at each age group’s or gender’s behavior on your site, including bounce rate, pages per session, duration, and goal completion.

The Interest report in turn gives you a psychographic view of your audience. Google Analytics segments interests into three categories: Affinity, In-Market, and Other. Affinity includes users with a more general interest in topics, such as “Cooking Enthusiasts” or “Travel Buffs.” In-Market includes those users at the bottom of the funnel who are ready to convert, with more specific segments like “Home Decor” and “Hotel & Accommodations.” Other categories is similar to Affinity, but provides a more granular view, for example “Home & Garden/Bed & Bath/Bedroom/Bedding & Bed Linens.” Like the Demographic overview above, the Interests overview breaks down key metrics by each of the top ten interests in each category, and you can drill down into each category’s report acquisition, behavior, and conversion metrics.

Understanding the demographic & psychographic composition of your customers will not only ensure your campaign settings target the users with the highest conversion or goal completion rates, but also inform the creative, ad copy, and overall messaging of your marketing efforts. These reports can also help you gauge whether your campaigns are, in fact, sending the right visitors to your site. You can even use age, gender, and interest segments to create remarketing audiences to use in Google Ads.

Using Google Ads Audience Insights for Audience Research

The Google Ads audience insights tool helps you learn about who your converters and website visitors are, as well as find new audiences to target. Audience Insights is housed in the Shared Library under the Audience Manager.

Google Ads Audience Insights report

The Audience Insights report is a valuable resource for determining where, when, and to whom you should be advertising your products or services to drive conversions for your Gmail, YouTube, & display campaigns, and can also help you choose more relevant keywords & messaging to implement in your search campaigns, set bids, and more. Audience Insights benchmarks your website visitors against the United States on demographics, location, devices and interests. For example, the traffic for one of our clients in home goods retail is 66% more likely to be female and between 35 to 54 years old, 42% more likely to be parents, and 76% more likely to be visiting from a computer than the general US population. We also know that our visitors are 10.3x more likely to be in-market for “Kitchen & Bathroom Counters” and 3.2x more likely to be “Beach Bound Travelers.” Armed with your customer persona, you can leverage your findings and refine your paid media strategy to drive high-value traffic to your site.

Once you’ve created your customer persona, continue to periodically review your data in Google Analytics & Google Ads. Buying habits & preferences can change over time, so it’s important to reevaluate and recreate your personas especially if you’ve gone through new product launches or industry changes.

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Adtaxi is a client-centric digital organization that brings scale, precision, and sophistication to digital marketing. Leveraging the belief that people matter as much as technology, we help advertisers solve complex marketing challenges with custom, performance-driven solutions. Adtaxi just recently won Digiday’s Worklife Award for Most Passionate Employees at an agency!

The Future of The Micro vs. Mega Influencer – Why User Generated Content is Poised to Win for Businesses

Guest Post from Matt Gibbs, Co-founder and CMO of UPshow

Millennials and GenZ might be the curated selfie generation, but a shift is happening, and businesses are taking notice. The cultural pendulum is swaying away from brand-sponsored mega-influencer-celebrity-endorsed posts to organic content that’s generated by people you know, or even those you feel like you know. Capturing more natural moments and promoting them within a more intimate circle of followers versus big ‘on the main stage’ posts is what’s now in-vogue. An industry 2018 Trust Barometer Report revealed that 60 percent of people no longer trusted social media and reported that immediate friends and family are better for recommendations than influencers.

That said, Kylie Jenner-esque paid posts aren’t going away, but they have become tarnished, and millennials and their younger counterparts are gravitating towards more natural interactions from those within their inner circle or for relatable micro-influencers. As a result, more brands are gravitating toward user-generated content to increase engagement and build trust and community.

According to a study, 56 percent of consumers are more likely to buy a product that they’ve seen in real-life images posted by another consumer – a shift away from the rainbow-colored preplanned photos that dominated platforms like Instagram in late 2017.

UPshow, the company I co-founded, is a social TV platform that companies such as Crunch Fitness, Cheddar’s Scratch Kitchen and ATI Physical Therapy are using to transform their customers into immediate influencers.  The platform entices customers to post on social media by projecting them on big screens in-venue. As a result, friends and family, also see and are often influenced by the posts. The content and choice to participate is totally in the hands of the consumer.

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Other companies also provide services that cater to this trend, such as Guest Crew and Woobox.  Their platforms harness user-generated content and boost it organically. Guest Crew leverages a community of organically generated influencers and Woobox turns user-generated content into contests.  Filtergrade uses professional photo grade filters (such as Adobe Lightroom presets) to help brands generate more professional quality shareable images that are unique and micro-influencers can use them too to make their posts mimic celebrity influencer quality.

It’s a new era for user-generated content and if brands want to appeal to younger audiences, such as millennials and GenZ, they need to embrace the social media trends that will improve their engagement rates by putting the power in the hands of the consumer in a genuine way.  

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Matt Gibbs is co-founder and Chief Marketing Officer of UPshow, a consumer engagement platform that transforms a business’s existing TVs into its top marketing assets.  Gibbs is responsible for branding, lead generation and advertising for the

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company. Gibbs is a genuine entrepreneur and trailblazer in digital media with deep roots in the Chicago start-up community. Along with college friend and UPshow CEOAdam Hirsen, Gibbs co-founded SparkReel in 2011. SparkReel created a more efficient way for friends and family to share mobile videos online and evolved into a social media agency that created user-generated content campaigns for Verizon, Oreo, Condé Nast, Apartments.com, among others. UPshow was born out of SparkReel when customers wanted social media engagement screens at events. Gibbs graduated from Miami University of Ohio and resides in Chicago, IL with his wife, two children and corgi.

Honored to Be Named as One of the Top 19 B2B Marketers To Follow In 2019

I’m thrilled to announce that last month the team from B2B Marketing Exchange included me within their list of 19 B2B Marketers To Follow In 2019.

These influential marketing professionals specialize in areas such as ABMinfluencer marketingdigital marketing and more. I’m honored to be included alongside 18 such influential and powerful icons within this list. 

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On a personal note, this has been quite a transformative year for me.  I left my full time role last fall to dip my toes into the world of entrepreneurship and setup my own marketing consultancy, Marissa Pick Consulting.    It’s been several months since I made the change and I’m enjoying getting my hands dirty developing marketing strategies, content marketing campaigns as well as expanding my work across new fields and alongside some fabulous clients which I’ve thoroughly enjoyed.

Who knows what lies ahead but i’ve learned to enjoy every day and moment including sharing honors like this! Thank you again for the team at B2B Marketing Exchange for including me within your list of 19 B2B Marketers To Follow In 2019.

 

10 SIMPLE & EFFECTIVE THINGS TO TRY WITHIN SOCIAL MEDIA THIS YEAR FOR ONGOING SUCCESS

I’m thrilled to share a post from one of my oldest colleaguesDhariana Lozano. I’ve worked with Dhariana for over ten years and she has grown to be one of the most influential social media and digital marketers within the industry.  She has setup her own agency Supremacy Marketing and often published posts on her blog as well as many industry channels.

Each week Dhariana runs a segment known as #CoffeeWithDhari on her Instagram live stream.  Within the livestream she promised her viewers a list of simple and effective things to try on social media within 2019.  You can read the below repurposed post below or by visiting her blog as well.

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10 Simple & Effective New Things to Try on Social Media in 2019 for Success 

  1. Ephemeral content

I think disappearing content or content that is only temporarily available will be big in 2019. It will give followers an extra reason to follow your brand on the particular social media network you’re publishing this kind of content on so they don’t miss out. We’ll discuss a few of these content forms in this post.

  1. Live videos

Live videos will not slow down in social media in 2019 and tie into ephemeral content forms we just talked about. Live videos really let your followers see more of who your brand is behind the scenes. Their unscripted nature add a different element that can contrast a curated feed. They are a great way to “humanize” you brand and drive live engagement with your audience. Live videos can also be repurposed for content later on.

  1. Videos/Vertical video

Speaking of videos, I think vertical videos will become more popular on social media in 2019. We naturally hold our phones vertically and with the popularity of Instagram Stories and the introduction of IGTV I think there might be more of a shift to create vertical content.

  1. Instagram stories

Keep going with those Instagram Stories! I don’t know about you but I’m spending a good amount of time scrolling through stories as opposed to going to the accounts of the people or brands that I follow. While we’re chatting about Instagram stories I think you should make use of the countdown sticker. I just had to bring this one up because I love! It’s a great way to remind people of what’s happening. I’ve been using them to remind my followers of my weekly #CoffeeWithDhari live story segment.

A little bonus here: I think giving Facebook Stories a shot may be worth it. You can repurpose your Instagram Stories.

  1. Influencer marketing (mainly micro influencers)

The influencer marketing world is shifting. I think in 2019 more focus will be placed on micro-influencers. Micro influencers are people with smaller followings (think 10k). These influencers may have a more engaged audience than some of the bigger guys.

  1. Showing more personality

Getting more personal will be a differentiating factor for brands on social media in 2019. In the crowded space of social media marketing, being laser focused will yield more results than trying to appeal to the masses. I predict brands will continue to get personal and get behind specific social and even political causes. Not to0 long ago brands wouldn’t touch issues like this – so it’s refreshing to see the turn around. Just like in life, your personality will attract the people you’re friends with. Showing more personality is also helpful in creating more engaging content on social media.

  1. The death of vanity metrics

I predict (and hope) that 2019 will bring the end of the concentration of vanity metrics on social media marketing. I mentioned this a little in my latest #CoffeeWithDhari session. In the new year I think there will be a stronger emphasis on engagement as opposed to paying attention to follower numbers. Likes may even be weighed more lightly. This is because with the decline in reach, making the most out of the audience you have, and reaching more of the audience you already have will have a bigger impact than just simply gathering likes.

  1. Chatbots, 1-1 messaging

Have you interacted with a chat bot yet? The potential for brands using chatbots is immense. I ordered some items online and was able to get tracking info and updates right on Facebook Messenger. This should be a great aid to customer service. Definitely something to think about going into the new year.

  1. LinkedIn

LinkedIn has been an all time favorite of mine. I think people and brands alike are starting to see the importance and potential of LinkedIn. The originators of the Groups feature – LinkedIn has been a place to gain super targeted and high value leads. LinkedIn has been revamping itself in the past few years and I think more people will be exploring the possibilities on this network in 2019.

  1. Social media ads

Last but not least, and somewhat unfortunately, I think social media ads will be big in 2019. With all the saturation going on, the only way to break through may be to pay to play.

Social media marketing is an ever changing landscape. Just like you change over time, social media changes from day to day. 2018 has been filled with so many new features and innovations and I can’t  wait to see where we will go in 2019. No matter what changes, just know that one thing will not – and that is the power of a strong social media strategy. I am looking forward to relaunching Building Your Brand On Social Media in early 2019! For now you can keep track of your own social strategy with my handy social media strategy checklist.

To view the full article please visit Dhariana’s Blog and subscribe today to receive her notifications. Leave a comment and let me know if you have any recommendations of what you’re looking to try within 2019. 

7 Predictions from Vin Clancy regarding the Future of Social Media

On June 30, 2010, Mashable launched Social Media Day as a way to recognize and celebrate social media’s impact on global communication. And eight year’s later social media is now at the heart of all global communications plans and deeply integrated into many peoples daily routines and lives. With the constant changes to  social media and new entrepreneurs being born everyday social media is the one component that all successful entrepreneurs, influencers and businesses have learn to understand.

Known for his cutting-edge growth hacks and genius business ideas Vin Clancy went from living on welfare in the U.K when he turned things around learning how to use the internet to make things go viral.  He’s just launched his new book Ace The Game: The 100 best growth hacks in the world right now” which is a can’t miss book this year.  You can learn more about Vin by visiting his website or blog and joining his growth club to receive strategies and tips to get ahead as a marketer.

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The future of social media and how to know which social media platform is best to use for your brand or business

Envy, 

That’s what a lot of you feel when you look at brands and influencers who generate huge amounts of traffic and sales from social media.

Don’t worry, I get it too.

Now a lot of these people are either: extremely talented, have a lot of money for ads, or have grinded their way to the top of the newsfeed.  And I have the utmost respect for the vast majority of them. But saying that, there is another reason why these people/brands reached the summit of their game. It’s because they got there first.

Speed is the most valuable asset to have in this game and striking fast and hard is ideally  the way to go about things. Over the past year a lot of people have asked me what the next big social platform is going to be.

Here are 7 of my predictions in regards to the future of social media.

  1. Pinterest isn’t used to its potential and is seriously underrated for driving traffic to blogs, this won’t last forever.

    With many people struggling to drive web traffic from Facebook, Instagram and LinkedIn to their blog many people are beginning to give up.

    Whilst I think people are seriously underating the importance of SEO, there are plenty of people I know who are KILLING IT with Pinterest. One of my ex-pupils generates 100,000 impressions a month using Pinterest a month for next to nothing.   
    I seriously wouldn’t underestimate this platform.

    There are plenty of useful automation softwares for it IFTTT, followlike, tailwind. Use these to auto-pin content and follow/unfollow people at scale.

    If you’ve got a blog or ecommerce store, and a pretty decent sales funnel, then I seriously would look at driving traffic there from Pinterest. Like I said, this won’t last forever.

  2. As Facebook throttles more and more traffic to websites, SEO will make a big comeback.

    Lots of people keep saying Facebook is killing the organic reach of pages. (I might be the first one to say this). It’s actually now been killed. Every post that a page sends out, that doesn’t have any money put behind it, and includes and external link gets seen by one, maybe even two people. What’s the point?

SEO is free (okay you might need to pay for some optimization tools, training or backlinks) but at it’s core optimizing blog posts for SEO is free.

So I reckon that more people at the bottom will be less inclined to dive into social media content marketing and more people will go back to perfecting the SEO for their articles/blog posts.

  1. Want to get the attention of high-ticket prospects through social media? Don’t waste your time, use physical and lumpy mail. This will always be effective in my eyes.  

People love receiving (cool) stuff in the mail.  Do you ever get excited about a package arriving from Amazon? I know I do!  So if you can physically send something to someone, do it.

Physical mail has a 95%-100% pickup rate, especially if it’s something large like a box.  Tip: Call up the office of your prospect (influencer/CEO) and say to their assistant “we want to send x a free pair of shoes what is his/her size?” Then buy the high ticket prospect a nice pair of shoes but only send them one. Tell them in a nice letter “Now I’ve got my foot in the door, I’ll happily give you the other shoe if you agree to go for a coffee with me”

Very cheeky and everyone wants the other shoe.

4. Learn how to grow a Twitch account, this will conquer the earth in the next decade.

This platform will be huge in the coming year, not just for gamers but for everyday folk too.  In fact, it’s huge now! The Amazon owned platform now has 100+ million unique users every month.

The channel IRL (In Real Life) has people live streaming everyday things from: painting, drawing, playing music, building things.  So why not get there first for your niche and find some new customers.  

Maybe I should set up the first live growth hacking channel before someone else does ….

5. People gave up on Facebook chatbots too quickly and no one has done them right yet. Everyone will have them eventually so make yours the best.

When Facebook chatbots came to town everyone went crazy for them, but I’ve seen less and less people rave about them.

For those of you who don’t know chatbots are essentially FB messenger broadcasts that pages can send to anyone who signs up to them.They’re super powerful with many still boasting a huge open rate.

Because people wanted to treat them like an email list they burnt out a lot of people who don’t want marketing messages in their Facebook messenger every other day.

Some of the best bots I’ve seen impart REAL value that people want in their inbox 3-5 times a month MAX.  What a lot of brands haven’t realised is that people have joined your bot it’s because they’ve trusted you.

They’ve allowed you into their inner circle that was previously reserved for their close friends and family. Don’t betray that by selling to them everyday.  (MsgHero and ManyChat are among for favourite chat bot providers)

  1. Too many businesses are always looking for the next shiny object

A lot of startups and businesses come to me and say “You’re the guy that can get traffic out of thin air using social media? Help us!” 

While there are a lot of ways to grow their traffic I always ask to see their current traffic, conversions and email list first. There’s normally a lot of things that people aren’t already doing with their current customers.

So look at your current methods before embarking on completely new strategies.

7. People are still using Twitter wrong

It’s not a broadcast network. It’s a one-to-one network at huge scale.  The half life of a tweet is so short, and the feed moves so fast, that hardly anyone following over 200 people will see your one tweet a day.

So use to either send out 24 tweets a day or just simply @ the people you want to contact instead!  There is software that will help you do this in an organic and human way (don’t go overboard), but this will allow you to scale and hit many people at once.

I reply to nearly everyone who tweets @ me and I’ve seen many a celebrity and influencer do the same. Start using it right.

That’s a wrap for the predictions (I’ll put my crystal ball away now)

So those are my predictions and observations about social media marketing in 2018.

Whilst this is the way I believe things will play out, It’s important to look back at times and check yourself before you decide to massively change course.  If it isn’t broken don’t fix it, this is also known as the “Learn, implement, review” system. This ties into you should work out which social media platform is right for your business.

To be perfectly honest it’s actually quite simple. To start with you should already know the major places your ideal customer hangs out online and that should be your starting point (if you don’t then you have bigger problems to address first!)

Most people try and go for a multi-channel approach and hit all bases. While I too recommend this, it’s very difficult to execute right from the off if you’ve got a small team or work on your own.

If you spread yourself too thin and don’t go in hard on one platform you won’t get any results.  I suggest picking one main channel to focus on, and then a secondary channel a little later down the line.

You need to then look at the competition and work out if they are having success by using this platform, then work out how you can start to attract people to your brand instead.

What do you think of Vin’s predictions, leave a comment below or send me a tweet @marissapick.



 

 

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