It’s important to constantly evaluate and optimize your best social media content to ensure your feeding content into an engaged and active audience. Whether you’re a large brand or a blogger, if you’re spending time creating and sharing content no one is interested in, well, you’re just waiting your time! Avinash Kaushik’s four major social media metrics were designed in a 2011 blog post to address the way in which we evaluate our social media performance. Both Moz and Buffer use Kaushik’s social methods within their social media marketing, and theres an analytics tool, True Social Metrics, based solely upon his metrics.
Kaushik’s four metrics are:
1) Conversion Rate: The number of conversations per post. For example, on Facebook, Google+, LinkedIn (comments), on Twitter (replies).
2) Amplification Rate- The number of reshares or retweets per post.
3) Applause Rate- The volume of ReTweets, Likes, +1’s, and so on.
4) Economic Value- The sum of short term revenue, long term revenue, and cost savings.
Kaushik’s four metrics can be found across every social channel as they are independent of the individual social media networks. The four metrics are now more easily measurable due to tools and free analytics such as:
- The release of expanded twitter analytics which now allows you to easily view impressions, engagements, engagement rates, and much more information for free.
- Social Media Examiner shared a comprehensive excel spreadsheet for evaluation and optimizing social media content. The spreadsheet includes 14 different variables for each social media post including likes, shares, clicks, engagement and more.
- Buffer allows you to stack social media updates across Facebook, Twitter, LinkedIn and other platforms and gives fantastic free analytics on retweets, mentions, favorites, clicks and more, as well as recommendations as to when to schedule and optimize content.
- In my opinion the economic value is the hardest part to track within Kaushik’s metrics. At work we use a BitLy Google Analytics shortening tool from Setaris which allows you to measure specific keywords and campaigns through to conversions easily within google analytics, and shorten and track your links posted as well.
It’s important to consider Kaushik’s four metrics, and review and evaluate your social media content to ensure it’s always optimized and functioning well. if you’ve got a tool or article you’ve read which has more information or insight, please share within the comments, or send me a tweet @MarissaPick. Thanks!