Five Simple Rules for B2B Social Media Marketing Success

Inspired by a slideshare posted by Natascha Thomson, The 10 Rules of B2B Social Media MarketingI wanted to share my top five rules for B2B Social Media Marketing Success.  Let me know if you agree, or what rules you follow by tweeting me @MarissaPick.

#1: BREAK THE RULES AND HAVE FUN!

  • Social media provides a way for marketers to test the waters and try something new.  Social media is an exciting and new space to experiment, and see major returns.  Break the rules, have a little fun, and as a brand let your corporate hair down.  Social media gives a behind the scenes look into a person or brand, and can help to facilitate deeper engagement with your audience.

#2: KNOWING WHAT TO DO IS JUST AS IMPORTANT AS WHAT NOT TO DO

  • Every social media campaign needs a strategy, and it’s crucial to understand your goals. Knowing what you want to accomplish and how you will measure success is crucial before you launch any campaign.  All social media platforms are not the same, so leveraging the proper channels, and having a way to measure your campaign is so very important, and sadly often over looked. Think strategically and decide what you’re going to do before you launch, and start small, you can always expand once you have results.

#3: SOCIAL MEDIA ACTUALLY WORKS!

  • Natascha shared a great statistic from Forrester Research within her SlideShare deck, “85% of business decision-­‐makers said at least one social media channel is important when making technology purchase decisions.”  Social Media has the power to influence the decision makers.  When leveraged properly social media channels are a great place to share content to help influence and drive decision making at the very early stages.  Make sure you have solid content which targets and engages with  your audience.

#4: ENGAGEMENT = ESSENTIAL

  • Social Media is a platform to drive conversation and any post should always focus around engagement.  It doesn’t matter if you have 20,000 or 200 followers, what matters is that you have a captive and engaged audience.  I find visual content works well for my account to drive the RTs, Likes, and Shares.
  • Quick Tip: Find a quote or stat and download the Quoter App. It’s a great tool to brighten up your content, and quickly share on social media.  I shared the quote below from MarketingProfs Ann Handley during the recent NYC Social Media Week.  Since posting this to my account it has generated 45 ReTweets and 38 Favorites making this one of my most popular posts to date
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#5: KNOW YOUR AUDIENCE

  • Why should your audience follow you, and what’s in it for them? You need to answer this question, and them means the people within your social media community.  It’s crucial to wear their hats and build content which excites, engages, and motivates your audience. Know your audience’s needs, and be the source they go to get information and content. This takes me back to the top rule, always have fun and mix it up!

Ten Tips for Using Social Media to Further Your Career

Ten Tips for Using Social Media to Further Your Career

It’s no surprise that as we enter into 2014 we’ve seen a social media explosion.  Now there’s over 800 million people connecting with each other on social media networks including LinkedIn, Twitter, Facebook, and many more. I had the privilege of joining Sarah Lawrence, senior associate, DLA Piper; Lucy McNulty, managing editor, IFLR; and Callum Sinclair, partner, DLA Piper on a webcast run by International Financial Law Review (IFLR) and sponsored by DLA Piper on using social media to further your career. This webcast was the first in IFLR’s Women in Business Law Group’s webinar series.  We each explained our experience and insights into how the rise of social media has fundamentally changed, and how we each communicate within our professional worlds.   At the bottom of this post is the slide share of the powerpoint deck we used during our presentation, and if you would like to access and listen to the webinar broadcast please visit this link.

During the Q&A portion of the webcast, one of the questions directed to me focused on best practice for the use of social media platforms. Below are my top ten tips for utilizing social media to advance your reputation and further your career.. 

  1. Stand out within your social media profiles. On twitter you have only 140 characters to tell the world who you are, so make your profile catchy and interesting.  Although this seems basic, many profiles across social media are missing photos, contact information, and other crucial data.  Highlighting your interest, job duties, location and other keywords helps people find out more about you.  In addition, consider cross promoting your other social media platforms as well to boost your digital footprint.  If you want to be taken seriously online, including a link within your profile is encouraged; for example feature your LinkedIn profile within your twitter bio to make easy for people to connect with you. 
  2. Lock It Down. What happens online doesn’t stay online.  We live in a world within limited privacy, so as your setting up your social media profiles make sure to check your privacy settings and ensure they’re set properly. As employees we are a representation of the company which employs us, so remember to think before you post, or you can be held liable.
  3. Transparency is key in building and maintaining a strong reputation.  Be honest, respectful, and mindful across all social media platforms.  It’s important to be open and transparent, this makes people relate to you.  It’s important to align your online persona with your offline personalty to avoid trouble. 
  4. Content is King. The key to any social media strategy whether you’re trying to advance your career or increase your businesses visibility should focus around a solid content marketing plan.  What you share across social media platforms should be interesting and engaging for others to enjoy, read, and share.  All social media platforms are not a one size fits all model, it’s important to craft posts for each social networks to maximize and leverage content.   As a reminder content doesn’t always have to be original.  Test quotes, statistics, and visual content and images across social media and see what works best.
  5. Incorporate Images.  Visual social marketing is the next generation of social media.  90% of the information transmitted to the brain is visually based, and the human brains processes images 60,000 times faster than text. Utilize social media tools Instagram & Vine which let you embed posts and videos easily, and use free apps like Quoter which provide ready to go quotes, or let quickly create a visual image.  Mix it up and create content that is visually pleasing and easily shareable. 
  6. Become an authority and add value. Choose a focus, and share information relevant to your niche career area. Join LinkedIn groups, start discussions and comment on existing discussions, find and engage within Twitter chats, and most importantly always add value.  As you engage more within social media you will gain the trust of others who will follow you to find information.  As you focus and carve our a niche area, you will build trust, and people will begin to share your content and come to you for advice.
  7. Establish Yourself Offline. Establishing yourself as a brand both online and offline allows people to put a face to your name.  Nothing takes the place of face to face interaction, so ideally building a strong online presence can translate to building a stronger and larger network of offline connections.
  8. Stay up on Digital Trends: Demonstrating your proficiency with all things digital shows you’re up on digital trends, which are currently affecting every company.  Employers are increasingly looking for social media and digital proficiency in potential employees.
  9. Make time.  Social Media is easy, but it does take time, carve out an hour a week at a minimum to go in spend within social media platforms.  Setting up a social media profile is a great first step, but as with anything else it takes time and a comfort level to become successful. If you’re going to let your platforms sit and never update them, why bother even setting up a profile?
  10. Have Fun.  Social Media is a great place to have fun and let your corporate hair down.  Whether your using social media to advance your career, or build your business remember to utilize your profiles as an avenue to have fun!

Please share your feedback below in the comments section, or tweet me @MarissaPick.

A Day in the Life of a Busy Social Media Marketer [infographic]

 

 

The Online Marketing Institute (OMI) posted an Infographic of the A Day in the Life of a Busy Social Media Marketer which caught my eye.  As someone who lives, breathes, and is on social media 24/7 I understand the below journey all too well.  As the distractions grow, it’s so important to use social media & content tools to help manage and stay knowledgeable within the industry.  RazorFish did an excellent job illustrating productivity and a journey to take.  

This is what my day’s like- how about yours? Comment below or tweet me @MarissaPick with feedback…

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“Be Prepared to Be Spontaneous”

Last week I attended BtoB Magazine’s Digital Edge Live conference in NYC.  One of the quotes which really resonated with me was from the Executive Director of Global Brand Marketing, Linda Boff who urged attendees to “be prepared to be spontaneous,” and try real-time marketing.   We live in a society now where people can consume media as they want.   What does that mean in the world of content marketing? That in order to succeed your brand must cut through the noise to reach your audience.  You must be spontaneous, cutting edge, and doing something different to capture their attention. One of the creator’s of the now famous Oreo super-bowl campaign was on the B2B’s Edgy Side: Top Trends in Digital Marketing panel with Linda.  He discussed the importance of always being ready as a brand, and leveraging the unknown for spontaneity, and the success that his client Oreo had from doing so.

From this Event I had four takeaways I’d like to share:

1) Journey:  It’s important to figure out the meaning of any campaign, before embarking on it.  Before doing anything, it’s important to set clear expectations from what you want while understanding the true DNA of your company, or your clients.  Deciding what to do, is just as important as deciding what not to do.

2) Online Video:  The discussion of online video and leveraging visual social media marketing was a hot topic throughout the day.  Panelists urged that the ideal time for a video is two minutes, and that whatever is produced should offer tips and trends or solve a problem.  Leveraging people and quotes are another quick way to make your video stand out.  Online video was picked as a 2014 top digital marketing trends by several of the speakers, so make sure your brand is ready!

3) Three C’s of Content Marketing: (Content, Conversation, and Commerce).  These three simple C’s are so simple; it all starts with good content before embarking on any campaign.  Good content should start the conversation and be shareable.  Leveraging that content into commerce comes last.  Think about how you can utilize that content whether it be in a lead generation campaign to drive downloads, or around an email campaign spelling out a customer journey.  So basic, yet so very effective if you can get this right!

4) Don’t Sell in Social: This to me was one of the strongest points of the day, and something I wish I could tell ALL of those vendors who send me LinkedIn messages! Don’t sell in social, ENGAGE in social media. Social media is a place to share content, and add and exchange value.

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As an old BtoB employee this conference was somewhat bittersweet as Crain Communications announced that BtoB will merge into Advertising Age effective 1/1/14.   Rance Crain, president of Crain Communications and editor-in-chief of Advertising Age said: “B2B and consumer marketers are increasingly using similar tools and wrestling with the same challenges, so it just made sense to have a single marketing publication. We think we can do a better job if we coordinate coverage of all marketing under one brand, with one strategy.”  It was fun to get together with a group of old & current BtoB staffers at the event… I’m wishing all of my old co-worker’s and colleagues the best as they embark onto the next part of this journey…

Simple Marketing Lessons From Candy Crush- YES you read that right!

I recently came across a great post from Ted Kohnen, Chief Marketing Officer at Stein IAS on What B2B Marketers Can Learn From Candy Crush.  If you’re like me you are totally addicted to Candy Crush. It’s been almost two months since i’ve started playing and I still can’t put the game down, I’m stuck at level 181, but continue to “crush” daily on my commute into work.

Ted’s article highlights four best practices which marketers can take away from Candy Crush.

1) Simple content is often the most effective

2)  The journey has no end. 

3)  “Gate” content at the most appropriate places and times.

4)  Big data insights lead to increased stickiness. 

In summary, this article really sums up four really great content marketing lessons.  Not only is content king, but keeping content simple is crucial for successful content marketing. This is the most basic of games, and as Ted says it “delivers the right experience at the right time.” Candy Crush itself is simple, exciting, competitive, and offers upsells and capability to share and compete all at once.  

It’s a home run as far as games go and for me it’s the longest game “fad” i’ve ever had, i’ll even admit I’ve spent money to buy lives and some lollipops.